Welcome to VenChef. By accessing or using our website (www.venchef.in), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

By visiting, browsing, or purchasing products from VenChef, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and our Refund & Return Policy.

VenChef reserves the right to modify these Terms at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

To place an order on our website, you must:

• Be at least 18 years of age; or
• Use the website under the supervision of a parent or legal guardian.

• All prices displayed are in Indian Rupees (INR) unless otherwise stated.
• Product prices and availability are subject to change without prior notice.
• We strive to ensure accurate product descriptions and pricing. However, errors may occasionally occur. VenChef reserves the right to correct any inaccuracies and cancel orders placed with incorrect pricing.

By placing an order, you agree that:

• All information provided is accurate and complete.
• VenChef reserves the right to accept or reject any order at its sole discretion.
• Orders may be cancelled due to product unavailability, pricing errors, payment issues, or suspected fraudulent activity.

If payment has already been received for a cancelled order, the applicable refund will be processed.

We accept secure online payments through authorized payment gateways.

VenChef does not store your debit card, credit card, UPI, or banking credentials.

All payment transactions are subject to verification and approval by the respective payment provider.

• Orders are generally processed within 2–7 business days after successful payment confirmation.
• Delivery timelines may vary depending on the customer's location.
• Delays caused by courier partners, natural disasters, strikes, government restrictions, or other unforeseen circumstances are beyond VenChef's control.

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

For more details, please refer to our Refund & Return Policy.

Returns and refunds are governed by the VenChef Refund & Return Policy.

Customers must inspect products upon delivery and report any damage, missing items, or incorrect products within the specified return period.

Where applicable, warranty coverage is provided according to the manufacturer's warranty terms.

Warranty does not cover:

• Normal wear and tear
• Improper usage
• Accidental damage
• Unauthorized modifications
• Commercial misuse (unless specifically stated)

You agree that you will not:

• Use the website for unlawful purposes.
• Upload harmful software or malicious code.
• Attempt unauthorized access to our systems.
• Misuse the website or interfere with its normal operation.
• Provide false or misleading information.

All website content, including:

• Logos
• Product Images
• Product Descriptions
• Graphics
• Videos
• Website Design
• Text
• Icons

are the exclusive property of VenChef and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission from VenChef.

VenChef shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website
• Product misuse
• Delayed deliveries
• Technical interruptions
• Website errors
• Third-party service failures

Our maximum liability shall not exceed the amount paid for the product in question.

Our website may include links to third-party websites or services such as payment gateways and logistics providers.

VenChef is not responsible for the content, policies, or practices of these third-party services.

VenChef shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including:

• Natural disasters
• Floods
• Fires
• Pandemics
• Government restrictions
• Strikes
• War
• Transportation disruptions

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts where VenChef operates.

VenChef reserves the right to suspend or terminate access to the website without prior notice if any user violates these Terms & Conditions.

For any questions regarding these Terms & Conditions, please contact us:

VenChef

Email: info@venchef.in

Website: www.venchef.in